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Position Detail

Organization: NH Division of Emergency Services and Communications (9-1-1)
Title: GIS Datamase Manager and IT Technician
Location: Laconia, NH
Application Deadline:
Posted: 2018-01-30

Position Description:

The State of New Hampshire is looking to hire a technician with GIS experience in our Laconia office. The official job description is a little thin on details, but we are looking for a well-rounded applicant that has experience with database management, project management, server maintenance and networking configurations. Some personnel management will be required but mostly it will be project, data and technology management. We are a small IT group and while each position has its specialty, we all are versed the every job required from VMware clusters to desktop and printer support. If you would like further information, please donĺt hesitate to contact me. Thanks,

Timothy Scott - Technology Manager
State of New Hampshire - Department of Safety
Division of Emergency Services and Communications
110 Smokey Bear Blvd
Concord, NH 03301
(p) 603.271.6911
(f) 603.271.6609


State of New Hampshire Job Posting
Department of Safety
Division of Emergency Communications
33 Hazen Dr, Concord, NH 03305
Information Technology Manager IV - GIS Administrator
Labor Grade 32
Position # 43185
$67,041.00 - $80,457.00

The State of New Hampshire, Department of Safety, Division of Emergency Communications has a full time vacancy for Information Technology Manager IV - GIS Administrator.

Manages all aspects of agency data operations for the DESC, including the 9-1-1 Telephone Database and the 9-1-1 GIS Database, as well as directing the statewide implementation of Next Generation 9-1-1 (NG9-1-1), the statewide Emergency Notification System (ENS), and any follow-up on system enhancements. Consults with local municipalities, and outside agencies, and general public in pursuit of proper data for addressing, location and phone numbers.

Authorizes the development policies and procedures for the design and administration of agency databases including the 9-1-1 Telephone Database and 9-1-1 GIS Database.

čManages personnel in the Data Operations.

čDevelops and recommends plans for migration from the current legacy E9-1-1 databases and enhanced systems to the NG9-1-1 enabled systems.

čResponsible for the operation, maintenance and updates of the statewide ENS.

čDesigns, develops and maintains custom software for the Division of Emergency Services and Communications (DESC) Data Operation and PSAP Operations.

čRecommends expenditures for the DESC in areas of information technology, software and services.

čIdentifies, designs, organizes, directs and monitors training procedures for Data Operations workflows.

čInvestigates and enforces DESC 9-1-1 compliance issues with operators of Multi-Line Telephone Systems (MLTS) such as PBX or VoIP owner/operators.

čPerforms other duties or special projects as assigned by the division director.


Education: Bachelor's degree from a recognized college or university with major study in Information Technology, or other related field. Each additional year of approved formal education may be substituted for one year of required work experience.

Experience: Nine years of experience in information technology or data management, four years of which shall have been in a management capacity. Each additional year of approved work experience may be substituted for one year of required formal education.

License/Certification: Valid driver's license.

Selected candidate will undergo a criminal background check and motor vehicle record check in order to ensure suitability for exposure to confidential information.

Employees may be required to pay an agency/union fee.

For further information please contact Robert Lussier, Assistant Director, Blussier@e911.nh.gov - 603-223-4204.