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Position Detail

Organization: Geographic Information Services, Inc. (GISinc)
Title: Sr. Solutions Engineer
Location: Albany, NY
Application Deadline:
Posted: 2018-02-16

Position Description:

GISinc is a small business whose core purpose is to create insight through spatial technology. Since 1991, our team of professionals has been using Geographic Information Systems to solve staffing, technology, and business needs in markets ranging from Federal, State, and Local Governments to some of the largest public and privately-held companies in the world. If you have exceptional talent and interpersonal skills and meet the following description, please submit your resume using the link below.


Role: Sr. Solutions Engineer

Role Summary: The Sr. Solutions Engineer provides onsite support for the implementation of enterprise GIS. The role is responsible for assessments and recommendations, data analysis, data modeling, web service creation, application testing and troubleshooting, system administration and configuration, application deployment, documentation, end user support and training.

Essential Functions:

Provide strategic level Esri technology guidance and expertise
Perform enterprise software installation and performance tuning services
Installation and configuration of ArcGIS Server versions on multiple hardware servers
Create mapping, imagery and data services
Create products and models using Model Builder, Python scripting and/or process automation
Provide/write GIS system technical recommendations, standard operating procedures, administrative and help documents for clients and technical teams
Assess client's existing GIS environments and recommend areas for improvements in application technology, system performance, and software migration plans
Communicate with architects, developers, and client to successfully deploy custom solutions and drive new ideas and solutions
Write and execute test plans
Troubleshoot solution errors and support end users
Present system design information to technical and non-technical audiences
Train users on the use and adoption of GIS technologies as needed

Competencies and Skills:

Advanced knowledge of Esri software, with special emphasis on ArcGIS server
Exceptional customer service orientation
Excellent problem-solving and organizational skills
Excellent interpersonal, writing, and presentation skills
Ability to analyze business processes and systems and migrate to/integrate with geospatial systems
Demonstrated ability to work productively with a wide range of people
Self-motivated and pro-active
Strong team skills and the ability to work independently

Experience Required

Minimum of a Bachelors Degree in Geography/GIS, Science, Engineering or related field*
Minimum of 5 years enterprise-level GIS technology experience**
Demonstrated experience integrating multiple enterprise technologies in an enterprise environment
Demonstrated Python experience
Demonstrated JavaScript experience
Experience in consulting, solution design, software configuration, and operational support

* Additional experience can be substituted for education
** Additional education can be substituted for years of experience
Ideal (in addition to required experience):

Installation and configuration of RDBMS (SQL Server, Oracle, etc.) and ArcGIS Server
GIS experience in DOT organization

Work Environment:

Location: Albany, NY client site
Travel up to 30% of the time.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.