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Position Detail

Organization: CompassTools Inc.
Title: Rental Manager/Technical Support
Location: Centennial, CO
Application Deadline: 2018-06-22
Posted: 2018-06-08

Position Description:

Rental Manager/Technical Support

CompassTools Inc. is a growing GIS/Geospatial company based in Centennial, Colorado. We are looking for a new Rental Manager/Technical Support lead to provide our long-standing customers with the best technical support they have come to know and trust.

The Company:
CompassTools is one of the largest Trimble dealers in the United States. We are a dedicated staff of GIS & Geospatial professionals that have been leaders in the industry since 1994. Our experience and knowledge of GIS tools allow us to provide our customers with on point and exceptional service.

• Large service area, serving Colorado, New Mexico, Arizona, Minnesota, Nebraska, North & South Dakota, Wyoming, and parts of Texas.

• We believe our customers are like family. We consider their needs and take the time to discuss options with them. We provide the customer service necessary to ensure the field data collection process is streamlined and improved.

The Position:
We’re looking to fill our Rental Manager/Technical Support position. This position is customer service oriented and is a good fit for someone with a technical mind and a knack for hospitality. A good candidate will have a solid understanding of GIS and GPS technologies. Preferable with Trimble and ESRI products.

Responsibilities:
• Answer customer service calls regarding technical issues with their GPS/GIS tools
• Test new & used rental equipment for updates (software/firmware)
• Manage rental inventory including GPS & GPS accessories
• Train customers on GPS collection using Trimble and ESRI products
• Process customer GPS data using Trimble Pathfinder

Desired Experience or Knowledge Base:
• Geographical Information Systems (GIS)
• Land Surveying, Photogrammetry, or Remote Sensing
• GPS, Total Stations, and other survey technologies
• Any experience with Trimble and ESRI products is a bonus

The Location:
CompassTools Inc. is based in Centennial, CO. The work is 80% in office and 20% out in the field (only for onsite trainings).

Contact Information:
If interested in this position please send a resume, three professional contacts, and contact info to bfrazier@compassdatainc.com