Job Detail

Organization: The WhiteStar Corporation
Title: GIS Tech - I
Location: Lakewood, CO USA

Posted: 2020-12-03
Application Deadline:

Position Description:

WhiteStar Corporation
Job Description Summary

Job Title: GIS Technician I

Description:
Data Products - Maintenance, Enhancement and Quality Control for the following
products:
Parcel Data Project
Well Data Project
Texas Survey Enhancement Project
Process, delivery and support of customer orders
Monitor LiveChat communication
Customer support for all WhiteStar subscription and piecemeal products

Skills Required:
Software proficiency including Windows Operating System, ESRI Software Suite, FME,
NaviCat, EmEditor, AutoCAD, Libre Office, WhiteStar Products
Familiarity with SQL commands
Knowledge to process all WhiteStar products for piecemeal customers
Customer Service skills including training and troubleshooting.
Customer Service abilities for LiveChat, phone and email conversations
Teaching and Training skills for future technical staff

Performance Standards, and how measured.
Parcel Maintenance: Proof positive work in updating 3,100+ counties; demonstrate knowledge and technical skill utilizing FME
Well Maintenance: Delivery of 4M+ updated records on a quarterly basis; proper QC to ensure accurate data
Texas Survey Enhancement: Proficient updates to database and thorough QA/QC to ensure absolute accuracy
Customer Satisfaction: measured by repeat business; trust gained through email, phone and LiveChat interactions
Coworker Satisfaction: abiding by the WhiteStar culture to preserve a safe, productive and enjoyable work environment for all employees
Teaching and Training: measured by knowledge, understanding and skills demonstrated by new employees

Reports To: Project Manager: Jeff Smith

Prerequisites: Bachelorís Degree in relative field (GIS or Geography)

Management expectations, Other: Exacting precision in data creation/maintenance; proper etiquette when dealing with coworkers and customers; ability and willingness to assist coworkers and customers solve any GIS issues they may encounter.

Please submit resume to The WhiteStar Corp., 777 S. Wadsworth Blvd., Suite 4-250, Lakewood, CO 80226 or email to [email protected]

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