Organization: R&D Transportation Services
Title: Transportation Scheduler and GIS Routing Specialist, Special Needs Transportation Services
Location: Camarillo, CA
*About the Company
Since 1991, R&D Transportation Services, Inc. (R&D) has successfully worked with California Regional Centers and School Districts to deliver a comprehensive brokerage model that consists of Scheduling, Billing and Contract Administration, Customer Service Center, and Quality Assurance for Field Operations. Although not a direct transportation service provider, R&D coordinates with vendors to ensure that they operate safe, reliable, and efficient transportation services for people with developmental and physical disabilities.
The Transportation Scheduler will be responsible to maintain all transportation scheduling and routing services for special needs individuals to support an assigned project area. We are looking for an experienced candidate preferably with GIS experience and an excellent background in customer service, technical expertise, and organizational skills. A background in transportation scheduling and routing is a plus.
Use Versatrans RP Computerized Routing & Planning GIS based Software, to schedule passenger routes
Maintain updated participant records in Versatrans RP and use Excel spreadsheets
Collaborate extensively with contracted transportation vendors
Understand customer expectations, special needs population, and vendor service requirements,
Maintain a comprehensive and accurate database of program schedules
Collaborate and proactively communicate across departments r
Review information from regional center social worker to evaluate transportation needs
Develop an individualized trip plan that supports the travel goals and objectives of the individual
Develop and maintain positive working relationships with local public transit agencies as needed.
Analyze cost of proposed additions/changes to existing transportation systems
Review accuracy of billing reports, statistical information and compliance for vendor contracts
*Other related duties may be assigned.
*Bachelor's degree (B.A) from four-year college or university; minimum five years progressively responsible experience in passenger operations, transportation planning, or related field; or equivalent combination of education and experience.
GIS experience preferred
Experience with Versatrans routing and planning system preferable
Passenger transit system safety culture, operations, and scheduling experience preferred
Excellent customer service, problem solving, time management, and critical thinking skills
Financial, analytical, statistical, and mathematical methods and procedures
Understanding of public transportation service options in designated service area preferred
MS Excel, MS Word and PowerPoint applications
Attention to detail and ability to identify errors or inconsistencies
Excellent oral, written communication and customer service skills
*To view the full job description and apply to this position please email your resume and cover letter to RandDTransportationInc.appone.com (cut and paste link in browser)
email: [email protected]
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