Job Detail

Organization: Axim Geospatial
Title: Cityworks Solutions Engineer
Location: Sun Prairie, WI; St. Louis, MO; Birmingham, AL; or work from home considered

Posted: 2022-04-05
Application Deadline:

Position Description:

Axim Geospatial’s (Axim) mission is to use our expertise to provide clarity and solutions to help our customers solve the world’s national security, infrastructure, and environmental problems. We are the largest singular provider of end-to-end geospatial services and solutions in the U.S serving the communities in which we live. Our core competencies include: big data services, geomatics, business solutions, cloud services, infrastructure security, analytics and professional services. Our customers include national, state and local government, defense and intelligence, infrastructure, energy, commercial and environmental customers.

Role:  Cityworks Solutions Engineer

Role Summary:  The Solutions Engineer provides support directed at the implementation, maintenance, and advancement of Cityworks Server as a location-based, enterprise system.  The role is responsible for assessments and recommendations, application deployment, system administration and configuration, documentation, end user support and training, data analysis, data modeling, web service creation, application testing and troubleshooting.  

Must Have:
• Lead needs assessments/requirements meetings and document solutions to support Cityworks implementations
• Configuring and administering Cityworks Server (AMS or PLL)
• Familiarity with enterprise GIS software configuration and delivery
• Creating map, imagery, and data services
• Effectively provide/write system technical recommendations, standard operating procedures, administrative and help documents for clients and technical teams
• Capacity to assess customer environments and/or deployment patterns to identify and provide recommendations for improvements in technology, performance, and adoption
• Write and execute test plans
• Troubleshoot solution errors and dynamically supporting end users
• Present technical information fluently to both technical and non-technical audiences
• Provide knowledge transfer or training to Cityworks administrators and end users
• Minimum of a Bachelor’s Degree in Geography/GIS, Science, Engineering or related field*
• Two or more years of experience installing and configuring Cityworks
• Experience in consulting, solution design, software configuration, and operational support
* Additional experience can be substituted for education

Nice to Have:
• Experience installing Cityworks Server
• Experience configuring and administering Cityworks:
o AMS and PLL
o Storeroom
o Webhooks
o Mobile Solutions (Native App / Respond)
• Ability to leverage Cityworks eURL and configure operations dashboards
• Understanding of the Cityworks database schema and associated backend management/scripting
• Experience designing and developing Crystal Reports or SQL Server Reporting Services
• Comfort with Esri’s ArcGIS Enterprise platform (Web Adapter, ArcGIS Server, Portal, Data Store), ArcGIS Online, and enterprise geodatabases to support Cityworks
• Basic scripting or programming experience (e.g. Python, SQL, XML, or HTML)
• Ability to work on multiple projects simultaneously
• Aptitude for analyzing business processes
• Experience with data migration and system integration processes
• Exceptional customer service mindset
• Excellent interpersonal communication, writing, and presentation skills
• Demonstrated ability to work productively with a wide range of people
• Strong team skills with the ability to work independently

Work Environment:
• Location is flexible: Axim Geospatial Headquarters, Regional offices, or work from home considered
• Travel up to 30% of the time

For consideration please submit your resume to

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. U.S. Citizenship is required for most positions.

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