Job Detail

Organization: Central Pierce Fire & Rescue
Title: Operations Analyst
Location: Remote/Hybrid (Puyallup, WA)

Posted: 2022-05-09
Application Deadline: 2022-05-31

Position Description:


POSITION SUMMARY:
This position is responsible for assisting executive management and the District to anticipate and modify service delivery and deployment (i.e. staffing, apparatus and station locations) based upon the assessment of risk and evaluation of performance, available resources and funding. This position is also responsible for conducting retrospective, current and prospective analysis and performs high level data extraction and compilation utilizing Geographic Information Systems (GIS) and statistical methodologies.

Supervision
This position has no supervisory responsibilities


ESSENTIAL DUTIES AND RESPONSIBILITIES:
This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.

DATA MANAGEMENT
• Compiles internally and externally sourced data from different formats into usable adjunct database tables that can be analyzed and combined with existing datasets. Creates data schemas from non-documented database structures.
• Designs, creates and maintains geodatabases; develops and maintains data layers and spatial data structures using GIS tools and relational databases.
• Creates emergency response orders for implementation in the regional computer aided dispatch (CAD) system; constructs and maintains routine updates for mapping application utilized by emergency response personnel.

DATA ANALYSIS
• Utilizes data queries and GIS tools to perform functions of statistical analysis, forecasting, trending, and other statistical and spatial analysis necessary to support operational and strategic business decision-making.
• Extracts and analyzes data from various sources to develop recommendations for short- and long-term deployment strategies.

REPORT DEVELOPMENT
• Designs, builds, publishes and maintains multiple complex reports tailored to user-defined data analysis needs using a variety of data sources and formats.
• Requires working with the end user to understand expectations as well as database capabilities and available data.
• Creates custom web mapping applications to support specific business needs.
• Administrator of the GIS mapping platform(s) and application(s).

DATA VISUALIZATION
• Uses data and GIS visualization methods to produce models that clearly represent trends, correlations, and patterns in a format that is understandable to all levels of the organization, public officials, and the public.

LIAISON
• Provides support and technical consultation on complex query structures, statistical functions, report design, GIS analysis, quantitative information, data integrity, and data utilization in collaboration with internal departments, and public and private agencies.
• Fosters relationships with staff to find new ways to apply data and GIS analysis to improve workflows, efficiencies, and data quality.

Stays current in field of expertise by participating in conferences, seminars, meetings, and other learning and development events; and by monitoring literature in one's field for trends and changes occurring.

Must be prepared to report/remain at work during major emergencies, disasters, and some large emergency exercises with little or no notice. Must be able to meet this requirement without substantial delay by taking appropriate steps for individual and family preparedness.

May receive assignments well outside of job description or normal chain of command during major emergencies, disasters and some emergency exercises.

QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience
• Bachelor’s degree in geographic information systems/science, statistics, or closely related field; and
• Four (4) years of experience in performing complex data analysis and/or applying GIS theory and methods to inform strategic business decisions.
OR
• An equivalent combination of education and experience that would likely provide the required knowledge, skills and abilities.

Certificates, Licenses and Registrations

Required
• Valid Washington State driver’s license in good standing


Knowledge, Skills and Abilities
Knowledge of:
• the development, maintenance and utilization of multi-jurisdictional Geographic Information Systems databases
• fire and EMS operations and terminology, operational practices and operations performance issues is preferred

Skilled in:
• problem-solving
• workload prioritization and task management
• paying close attention to detail
• talking to others to convey information effectively
• giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
• using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
• communicating effectively orally and in writing as appropriate for the needs of the audience
• actively looking for ways to help people
• being aware of others' reactions and understanding why they react as they do
• understanding the implications of new information for both current and future problem-solving and decision-making
• identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Ability to:
• work independently with little direction
• to use the following software type(s) is required: ArcGIS including ArcGIS extensions, primarily Spatial Analyst and Network Analyst, along with the ability to perform geospatial modeling, analysis and data manipulation
• create SQL queries including statistical functions; understanding relational databases; use in Excel formulas and statistical functions; and SQL Server Reporting Services creation and management
• manage multiple projects with competing deadlines simultaneously
• develop and manage processes that are effective and efficient
• research and analyze data to make projections and strategic recommendations
• integrate multiple applications to develop and manipulate complex database operations
• produce complex, yet consumable, reports, charts, graphs, cartographic and other graphic displays utilizing word processing, spreadsheets, database management, statistical analysis, graphics, GIS and presentation management software
• provide user training on the databases and systems used by the District
• meet the expectations and requirements of internal and external customers
• establish and maintain trust, confidence, cooperative and effective working relationships with co-workers, elected officials, managers, supervisors, employees and the public
• embrace change and provide positive solutions regarding change management


Tools & Equipment Used
• phone system with multi-lines
• personal computer and scanner
• copy machine; printers, fax machine
• 10-key calculator
• and other office machines as required to perform tasks

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work is performed in an office setting. The work environment is fast-paced and moderately noisy.

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is required to stand, walk; use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms. The employee is required to talk and hear. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Applications must be filed online:
https://www.governmentjobs.com/careers/cpfirewa/jobs/3536108/operations-analyst?pagetype=jobOpportunitiesJobs

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