Job Detail
Organization: Central Pierce Fire & Rescue
Title: Operations Analyst
Location: Remote/Hybrid (Puyallup, WA)
Posted: 2022-05-09
Application Deadline: 2022-05-31
Position Description:
POSITION SUMMARY:
This position is responsible for assisting executive management and the District to anticipate and modify service delivery and deployment (i.e. staffing, apparatus and station locations) based upon the assessment of risk and evaluation of performance, available resources and funding. This position is also responsible for conducting retrospective, current and prospective analysis and performs high level data extraction and compilation utilizing Geographic Information Systems (GIS) and statistical methodologies.
Supervision
This position has no supervisory responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITIES:
This job description reflects managements assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.
DATA MANAGEMENT
Compiles internally and externally sourced data from different formats into usable adjunct database tables that can be analyzed and combined with existing datasets. Creates data schemas from non-documented database structures.
Designs, creates and maintains geodatabases; develops and maintains data layers and spatial data structures using GIS tools and relational databases.
Creates emergency response orders for implementation in the regional computer aided dispatch (CAD) system; constructs and maintains routine updates for mapping application utilized by emergency response personnel.
DATA ANALYSIS
Utilizes data queries and GIS tools to perform functions of statistical analysis, forecasting, trending, and other statistical and spatial analysis necessary to support operational and strategic business decision-making.
Extracts and analyzes data from various sources to develop recommendations for short- and long-term deployment strategies.
REPORT DEVELOPMENT
Designs, builds, publishes and maintains multiple complex reports tailored to user-defined data analysis needs using a variety of data sources and formats.
Requires working with the end user to understand expectations as well as database capabilities and available data.
Creates custom web mapping applications to support specific business needs.
Administrator of the GIS mapping platform(s) and application(s).
DATA VISUALIZATION
Uses data and GIS visualization methods to produce models that clearly represent trends, correlations, and patterns in a format that is understandable to all levels of the organization, public officials, and the public.
LIAISON
Provides support and technical consultation on complex query structures, statistical functions, report design, GIS analysis, quantitative information, data integrity, and data utilization in collaboration with internal departments, and public and private agencies.
Fosters relationships with staff to find new ways to apply data and GIS analysis to improve workflows, efficiencies, and data quality.
Stays current in field of expertise by participating in conferences, seminars, meetings, and other learning and development events; and by monitoring literature in one's field for trends and changes occurring.
Must be prepared to report/remain at work during major emergencies, disasters, and some large emergency exercises with little or no notice. Must be able to meet this requirement without substantial delay by taking appropriate steps for individual and family preparedness.
May receive assignments well outside of job description or normal chain of command during major emergencies, disasters and some emergency exercises.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Bachelors degree in geographic information systems/science, statistics, or closely related field; and
Four (4) years of experience in performing complex data analysis and/or applying GIS theory and methods to inform strategic business decisions.
OR
An equivalent combination of education and experience that would likely provide the required knowledge, skills and abilities.
Certificates, Licenses and Registrations
Required
Valid Washington State drivers license in good standing
Knowledge, Skills and Abilities
Knowledge of:
the development, maintenance and utilization of multi-jurisdictional Geographic Information Systems databases
fire and EMS operations and terminology, operational practices and operations performance issues is preferred
Skilled in:
problem-solving
workload prioritization and task management
paying close attention to detail
talking to others to convey information effectively
giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
communicating effectively orally and in writing as appropriate for the needs of the audience
actively looking for ways to help people
being aware of others' reactions and understanding why they react as they do
understanding the implications of new information for both current and future problem-solving and decision-making
identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Ability to:
work independently with little direction
to use the following software type(s) is required: ArcGIS including ArcGIS extensions, primarily Spatial Analyst and Network Analyst, along with the ability to perform geospatial modeling, analysis and data manipulation
create SQL queries including statistical functions; understanding relational databases; use in Excel formulas and statistical functions; and SQL Server Reporting Services creation and management
manage multiple projects with competing deadlines simultaneously
develop and manage processes that are effective and efficient
research and analyze data to make projections and strategic recommendations
integrate multiple applications to develop and manipulate complex database operations
produce complex, yet consumable, reports, charts, graphs, cartographic and other graphic displays utilizing word processing, spreadsheets, database management, statistical analysis, graphics, GIS and presentation management software
provide user training on the databases and systems used by the District
meet the expectations and requirements of internal and external customers
establish and maintain trust, confidence, cooperative and effective working relationships with co-workers, elected officials, managers, supervisors, employees and the public
embrace change and provide positive solutions regarding change management
Tools & Equipment Used
phone system with multi-lines
personal computer and scanner
copy machine; printers, fax machine
10-key calculator
and other office machines as required to perform tasks
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work is performed in an office setting. The work environment is fast-paced and moderately noisy.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is required to stand, walk; use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms. The employee is required to talk and hear. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Applications must be filed online:
https://www.governmentjobs.com/careers/cpfirewa/jobs/3536108/operations-analyst?pagetype=jobOpportunitiesJobs
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