Job Detail

Organization: Whitestar Corporation
Title: GIS Tech I
Location: Lakewood, Colorado

Posted: 2022-10-31
Application Deadline:

Position Description:

Job Detail
Organization: Whitestar Corporation
Title: GIS Tech - I
Location: Lakewood, CO USA

Whitestar Corporation
Job Description Summary

Job Title: GIS Technician I

Description:
• Data Products - Maintenance, Enhancement and Quality Control for the following
products:
- Parcel Data Project
- Well Data Project
- Texas Survey Enhancement Project
• Process, delivery and support of customer orders
• Monitor LiveChat communication
• Customer support for all Whitestar subscription and piecemeal products

Skills Required:
• Software proficiency including Windows Operating System, ESRI Software Suite, FME (Safe Software), NaviCat, EmEditor, AutoCAD, Microsoft Office, GeoServer, Whitestar Products, and familiarity with SQL commands
• Knowledge to process all Whitestar products for piecemeal customers
• Customer Service skills including training and troubleshooting
• Customer Service abilities for LiveChat, phone and email conversations
• Teaching and Training skills for future technical staff

Performance Standards, and how measured:
• Parcel Maintenance: Proof positive work in updating 3,100+ counties; demonstrate knowledge and technical skill utilizing FME
• Well Maintenance: Delivery of 4M+ updated records on a quarterly basis; proper QC to ensure accurate data
• Texas Survey Enhancement: Proficient updates to database and thorough QA/QC to ensure absolute accuracy
• Customer Satisfaction: Measured by repeat business; trust gained through email, phone and LiveChat interactions
• Coworker Satisfaction: Abiding by the Whitestar culture to preserve a safe, productive and enjoyable work environment for all employees
• Teaching and Training: Measured by knowledge, understanding and skills demonstrated by new employees

Reports to Project Manager: Jeff Smith

Prerequisites: Bachelor’s Degree in relative field (GIS or Geography)

Management expectations: Exacting precision in data creation/maintenance; proper etiquette when dealing with coworkers and customers; ability and willingness to assist coworkers and customers to solve any GIS issues they may encounter.

Starting salary range: $37,440 - $45,760/year

Only candidates local to the Denver metro area will be considered.

Please email resume/letters of recommendation to [email protected]

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