Job Detail

Organization: City of Plano, TX
Title: BI/GIS Analyst
Location: Plano, TX

Posted: 2021-03-24
Application Deadline:

Position Description:

For job details and to apply, please go to and search for Business Intelligence/GIS Analyst I or Business Intelligence/GIS Analyst II


Establishes and maintains liaison relationship with business partners and TS in order to provide effective technical solutions; seeks opportunities to improve and deepen relationship between TS and business partners.
Provides assistance in documenting current business processes and models.
Conducts simple geospatial analysis using ArcGIS software and its extensions.
Assists in the development of user test cases and validates test results during testing; executes test cases; may investigate, resolve, and escalate problems and develop recommendations for resolution; informs clients of problems, issues, and resolutions; supports efforts to ensure geospatial solutions meet client needs.
Provides assistance in determining the need for a change request; may implement changes.
Works with internal and external customers and TS partners to gather and validate requirements.
May develop and analyze business intelligence needs.
May develop and write business requirements for the design of geospatial solutions.
May Interpret business requirements and determine optimum BI solutions to meet needs.
May determine and analyze commonly used queries and reports.
May create organization-wide visualization, maps and custom reports for special projects.
Researches business problems and creates models that help analyze these problems.
May perform geospatial analysis for a wide range of requests using data in different formats and from various sources; geocodes and converts these data to GIS format as needed.
May develop best practices for GIS solutions deployment.
Verifies the collected data is within required quality standards; performs data editing and quality control review of GIS layers.
May maintain the quality of metadata repository/data dictionary by adding, modifying, and deleting data.
May provide input to the development of information quality metrics; may ensure quality metrics are documented and tracked.
Develops simple meaningful dashboards and reports for more than one business area.
May develop visualizations that tell an effectively data story to key business decision makers.
Fields incoming issues and problem tickets from end-users to resolve application and software issues within servers, geodatabases, and other GIS-related mission-critical application systems.
Records, tracks, and documents the problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution.
Tests fixes and performs post-resolution follow-ups to ensure problems have been adequately been resolved.
Identifies and learns appropriate software applications used and supported by the organization.
May create and maintain ArcGIS Server web services consumed by various GIS applications.
Creates and maintains system models, specifications, diagrams, and charts to provide direction to team.
Participates in the design, development, and delivery of GIS software applications training programs and individual classes.
Designs and deploys GIS web applications.
Posts software updates, drivers, knowledge bases, and frequently asked question resources on company intranet to assist in problem resolution.
Performs preventive maintenance of desktop GIS software and applications, including the installation of service packs, patches, hot fixes, anti-virus software, etc.
Regular and consistent attendance for the assigned work schedule is essential.

Minimum Qualifications:

Knowledge of: Spatial analysis, statistical and geographic analytical techniques; GIS concepts and applications primarily using Esri software solutions; basic knowledge of geodatabases.

Skill in: Communicating effectively both verbally and in writing, demonstrating proficient analytical ability using Esri products, managing and prioritizing multiple projects and tasks simultaneously.

Education: Bachelorís Degree from an accredited college or university in Geography, Geographic Information Systems, Remote Sensing, computer science or related field, with substantive coursework in geospatial analysis and modeling. Prefer Masterís degree in GIS.

Experience: Four (4) years of experience as a Business Intelligence/GIS Analyst or related field. Proven experience using Esri ArcGIS products. Masterís Degree can be substituted for up to two (2) years of experience.

Any work-related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above specified education and experience requirements.

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