Job Detail

Organization: Bay Area Rapid Transit
Title: Supervisor Business Systems Operations
Location: OAKLAND, CA

Posted: 2022-05-23
Application Deadline:

Position Description:

Marketing Statement
Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits and employment stability. BART is looking for people who like to be challenged, work in a fast paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program.

Conditions of Employment
All San Francisco Bay Area Rapid Transit District (BART) employees are required to be fully vaccinated against COVID-19 as a condition of employment. You will be required to show proof of your completed COVID-19 vaccination prior to receiving a final offer, unless you receive a COVID-19 Vaccination reasonable accommodation due to a medical condition or a religious exemption due to an approved sincerely held religious belief that prohibits you from receiving a vaccine. BART will review requests for a reasonable accommodation or religious exemption on a case-by-case basis. Documentation may be required. For questions, please contact BART Human Resources, Leave Management at [email protected]

Office of the Chief Information Officer

Pay and Benefits
BART offers comprehensive compensation and benefits programs. Benefits include CalPERS pension; excellent medical (effective January 1, 2022 current employee cost $157.35 monthly for most plans), vision, and dental coverage; supplemental insurances; paid holidays and vacation; as well as two investment programs, one of which is entirely funded by BART. BART does not participate in Social Security. Complimentary BART passes for employee and qualifying dependents.

Pay Rate
$135,504.36 - $176,155.41 (AFSCME Pay Band-I)

Initial salary offer will be between $143,381.09/annually - $157,679.74/annually (commensurate with experience and education)

Posted Date
May 23, 2022

Closing Date
Open until filled
Initial screening of applications will start on June 13, 2022

Reports To
Assistant Chief Information Officer

Days Off
Saturday and Sunday

Who May Apply
All current BART employees and qualified individuals who are not yet BART employees.

Current Assignment
This position will be responsible for supervising the staff, programs, applications and enterprise workflows associated with BART’s award winning enterprise geographic information system. This position is responsible for wide range of projects that touch all executive offices at BART. The enterprise geographic information system is a collection of geographic layers, services and relational databases used by BART to provide support and intelligence for Police Operations, Train Control, Demographics Analysis, Cartography, Photogrammetry, LiDAR, AutoCAD and Imagery. This is an exciting opportunity to join the BART GIS team that has won 2 Special Achievement in GIS Awards from ESRI and is in the forefront of GIS development in the Public Transportation Sector.
The ideal candidate will demonstrate the following criteria beyond the minimum qualifications:
Broad technical project management experience in ESRI based enterprise geographic information systems tools, practices and analysis.
Experience in developing and implementing enterprise geographic information systems within a large IT organization.
Experience leading efforts to improve processes with appropriate qualitative and quantitative measures while leveraging established enterprise geographic information systems, layers, applications and associated enterprise data systems.
Broad technical experience in managing large, multi-level, multi-discipline, highly available enterprise geographic information systems environments with web, mobile, desktop and enterprise workflow-based access.
Essential Job Functions
Supervises Systems Programmers, Database Administrators, SAN Administrators, Application Administrators, Computer Operators, and Job Schedulers.
Maintains Data Center (2) environments: air conditioning and UPS; coordinates the selection and installation of new computer equipment and associated power and HVAC equipment.
Maintains vendor contracted support, such as: off-site storage, tape back-ups, Disaster Recovery support and testing, and banks and credit unions.
Maintains versioning of existing mainframe and client/server software applications; conducts periodic review, analysis and upgrades to database software products; evaluates software and recommends selections.
Establishes and administers procedures and controls for equipment operation, response time, scheduling, shift turnover, job documentation, file use and retention, disaster recovery, off-site storage, etc.
Evaluates vendor products and services, develops product specifications and bid requests, negotiates prices, and selects vendor contracts.
Coordinates and oversees maintenance of the business computers and peripherals.
Tracks and reports on various aspects of operations performance.
Supervises and participates in the development and implementation of short and long term goals; directs objectives, policies and priorities for assigned programs; recommends and administers policies and procedures.
Monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; recommends, within departmental policy, appropriate service and staffing levels.
Plans, directs, coordinates and reviews the work plan for assigned staff; assigns work activities, projects and programs; reviews and evaluates work products, methods and procedures; meet with staff to identify and resolve problems.
Identifies needs of hardware for database and application; designs layout of hardware; implements the hardware with team; ensures smooth migration of all serves and databases to new hardware; reviews and approves changes to production business systems applications; evaluates system software and hardware; evaluates installed equipment; monitors status of changes to operating systems and application system programs.
Serves as resource to technical staff; provides assistance on technical problems; backs up system security staff.
Oversees and participates in the development and administration of the annual budget; participates in the forecast of funds needed for staffing, equipment, materials and supplies; monitors and approves expenditures; implements adjustments.
Serves as a liaison for Information Technology with other sections, divisions, departments and outside agencies; helps negotiate and resolve sensitive and controversial issues.
Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of information systems.

Minimum Qualifications
Bachelor’s degree in computer science, business administration or a closely related field from an accredited college or university.
Five (5) years of (full-time equivalent) verifiable information systems experience, which must have included at least one (1) year of supervisory and administrative experience.
Other Requirements:
Must be available for resolution of computer operation problems outside of normal shift hours.
Additional professional experience as outlined above may be substituted for the education on a year-for-year basis. A Bachelor’s degree is preferred.

Selection Process
This position is represented by American Federation of State, County, and Municipal Employees (AFSCME). Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes.
The selection process for this position may include a skills/performance demonstration, a written examination, and/or an individual or panel interview.
The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S.; pass a pre-employment medical examination which includes a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations)
The selection process for this position will be in accordance with the applicable collective bargaining agreement.

Application Process
External applicants may only apply online, at Applicants needing assistance with the online application process may receive additional information by calling (510) 464-6112.
Current employees are strongly encouraged to apply online, either at, or on WebBART. Current employees may also apply using a BART paper application by delivering the completed form to the Human Resources Department, or by mailing it to P. O. Box 12688, Oakland, CA 94604-2688.
All applicants are asked to complete the application in full, indicating dates of employment, all positions held, hours worked, and a full description of duties. On line applicants are invited to electronically attach a resume to the application form to provide supplemental information, but should not consider the resume a substitute for the application form itself.
Applications must be complete by the closing date and time listed on the job announcement.

Equal Employment Opportunity
The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws.
The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at [email protected]
Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at

Other Information
Please be prepared to present documentation in support of any required licenses, degrees, or certifications upon request.
Please note that any job announcement may be canceled at any time.

When you have successfully applied for this position you will receive an auto reply e-mail acknowledging that your application was received for this position. Please retain a copy of the e-mail for your records. If you receive an auto reply that does not specifically reference this position, please email Employment Help at [email protected] for assistance.
To verify submission of your application, click on the 'My Career Tools' link at the top of the 'Careers Home Page' after submitting your application to view the list of applications you have submitted (including application date and status). If you have further questions, please email the Employment Help at [email protected], between the hours of 8:15am - 5:00pm, Monday- Friday.

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